FAQ

1. If my payment option is cash, whom should I give the cash to?
You should hand the cash to the school administrator who provided you with the payment link.

2. If my payment option is bank transfer, which account should I send the money to?
Please verify the school’s bank account details with the administrator before initiating the payment.

3. How do I send my instructor the pick-up location for my driving classes?
In the session created for you, there is an option to add or edit the pick-up location. Simply click on this option and input your address.

4. Why am I asked to activate and pay for my account?
To fully access the app, including schedule management, a one-time activation fee is required.

5. Where can I view my schedules?
Your schedules will be displayed on the home page and in the “My Schedules” section once they are created by your instructor.

6. Will I receive a receipt for online payments?
Yes, after completing your payment, a receipt will be available in the “Invoices and Receipts” section of your profile.

7. Can I pay with my card?
Yes, you can pay using a credit or debit card.

8. How can I request a slot booking for the course I purchased?
Please contact your school administrator to inform them of your preferred slot.

9. Where can I find the course certificate?
Once your course is complete and the school administrator has uploaded it, the course certificate will be listed in your profile’s “Documents” section.

10. How do I update my phone number?
In the ” Profile ” section, you can update your phone number and other profile details, such as your address and emergency contact information.

11. How do I request a reschedule?
Contact your instructor and provide the necessary details for rescheduling.

12. Can I use the app in my local language?
Yes, you can select your preferred language from the available options in the “Profile” section, and the app will display the content in that language.